SHIPPING INFO

jungwiealt will process all orders within three working days of receipt of order (not including weekends and holidays). 

Post

All items are sent by DHL standard mail service. To keep postage costs as low as possible, we use untracked service. If you wish to use a superior service (domestic and international signed for, next day delivery etc..), please contact us via email for this to be arranged. Damage / Loss / Delay occurred during the transport is beyond jungwiealt’s responsibility. Additional charges for customs clearance must be paid by the recipient. We have no control over these charges and cannot predict what they may be.

Delivery Time For Germany

According to the post office, it normally takes one or two working days within Germany. Please get back to us if you have not received anything within fifteen days from posting. Until then, there is nothing jungwiealt can do.Delivery Time For

Worldwide  Delivery Time

According to the post office, it normally takes seven working days to reach destinations outside EU, five working days to EU. Please get back to us if you have not received in twenty days (EU) or twenty five days (rest of the World) from posting. Until then, there is nothing we can do.